In a world that advocates instant gratification, we counsel patience.
Our goal to all our clients is to verbally paint an accurate portrait of all the vessels we inspect. We begin and end with honesty. We honestly want all our clients to know as accurately as possible with limited time constraints what they are buying. We don’t do “drive by” surveys to expedite business for anyone. If we discern the vessel we are to inspect has gross deficiencies or is over the hill, we will offer our clients the opportunity to terminate our services at a rate reduction. As the number of older boats increases, this happens on a more frequent basis.
What we bring to the table is experience. The experience of building vessels and cruising over 35 years. The experience of working claims for underwriters, and viewing broken boats for over 34 years. The humility of making repairs in foreign ports under less than good circumstances, working in Asia for builders and commissioning vessels for sale, running a full service boatyard, and last but not least making lots of mistakes. We have been well offshore in a rude sea when all failed but prayer. We fully understand the desire of many for adventure and distant ports. We also understand the singular responsibility of anyone who ventures out upon the deep and proclaims him or herself to be captain of their ship.
We will tell you what we see through the eyes of experience. Our goal is to be of service to our clients and not just accumulate the fleeting dollar. We understand our limitations, but we do strive to give all our best. We are here to serve.
Neil K. Haynes NAMS/CMS; SAMS/AMS; IAMI.CMI-I